IT Infrastructure Management
We offer a suite of ‘bolt-on’ services that enable us to provide a more proactive service to your business. We are able to manage and monitor all or part of your IT infrastructure helping you to improve availability and reduce risk of downtime. As your environment grows and becomes more complex, the need for additional skills in your team becomes greater. Our team can enhance your capabilities to deliver a critical platform to your business.
- Proactive Monitoring – our proactive monitoring of desktop and servers, operating systems, storage and backup devices, databases and networks enables us to spot issues early or prevent them happening at all. In addition, a proactive analysis of your systems capacity and usage can enable you to plan and size your environment before you have an issue.
- Proactive Patching – we provide a comprehensive out of hours patching service integrated with a robust change management process to help you to reduce risks such as security breaches or downtime.
- Integrating your assets in our systems means we are able to perform remote monitoring and support to all devices.
- Access to leading management software tools, including LANdesk and Nimsoft.
- Mature service model (based on tools, processes and people).
- Informative monthly reporting pack demonstrating service performance.